This policy explains how EV Battery Tester Ltd uses and protects personal information when you visit EVBT.co.uk or enquire about our services.
1. Who we are
EV Battery Tester Ltd is registered in England and Wales under company number 17418871. Our trading name is EVBT. You can contact us at info@evbt.co.uk.
2. Information we collect
When you contact us, we may receive your name, email address, telephone number, customer type, vehicle make and model, vehicle registration or VIN, vehicle location or postcode, and the contents of your message. We may also retain appointment, report, payment and correspondence records needed to provide the service.
3. How we use it
- To respond to enquiries and provide quotations.
- To confirm vehicle compatibility and arrange appointments.
- To carry out the requested service and supply reports.
- To maintain accounting, insurance and business records.
- To protect our business and comply with legal obligations.
4. Our lawful basis
We generally process information because it is necessary to take steps at your request before entering a contract, to perform a contract with you, to meet legal obligations, or for our legitimate interests in operating and protecting the business.
5. Who receives information
We may share relevant vehicle and test information with our battery-diagnostics provider where needed to perform the test and generate a report. Our website enquiry form uses FormSubmit to process and forward submissions to our business email; FormSubmit states that submissions are retained for up to 30 days. We may also use trusted providers for email, website hosting, banking, accounting and professional advice. We do not sell personal information.
6. How long we keep it
We keep information only for as long as reasonably necessary for the purpose collected, including providing the service, handling questions or claims, and meeting tax and legal record-keeping requirements.
7. Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict use of your information, object to certain processing, or request transfer of information. Contact us to exercise these rights. You may also complain to the UK Information Commissioner’s Office.
8. Website enquiries
Information entered into the enquiry form is sent to FormSubmit for delivery to EVBT. Please avoid including unnecessary sensitive information. You can instead contact us directly at info@evbt.co.uk.
9. Updates
We may update this policy when our services or legal obligations change. The latest version will appear on this page.