These terms apply to battery-health testing services supplied by EV Battery Tester Ltd, trading as EVBT. Specific appointment details and pricing will be confirmed before a booking is agreed.
1. Our service
EVBT provides mobile battery-health testing for compatible electric and plug-in hybrid vehicles. We connect approved diagnostic equipment to the vehicle and provide the resulting battery-health information or report supplied through the applicable testing system.
2. What the test is—and is not
The test provides information about battery condition at the time of testing. It is not a complete vehicle inspection, mechanical inspection, valuation, guarantee of future performance, or warranty from EVBT. Results should be considered alongside the vehicle’s history, condition and other appropriate checks.
3. Compatibility and access
Testing depends on the vehicle being supported by the diagnostic provider and being safely accessible, sufficiently powered and in a suitable operating condition. Customers must provide accurate vehicle details, permission to test the vehicle, access to the vehicle and keys, and a safe place to carry out the service. We may decline or stop a test where these requirements are not met.
4. Reports and third-party technology
EVBT currently intends to use AVILOO diagnostic technology for compatible vehicles. The diagnostic analysis and resulting report are produced using the provider’s system. Availability, content and terminology may vary by vehicle. References to AVILOO do not mean that EVBT manufactures the technology.
5. Battery warranty
Any AVILOO Battery Warranty is separate from EVBT’s testing service and is provided and administered by AVILOO, subject to its own eligibility assessment, availability, conditions, exclusions and claims process. EVBT does not promise that a vehicle will qualify and does not provide or underwrite that warranty.
6. Prices and payment
The applicable price will be confirmed before the appointment. Website prices may be updated, and dealer pricing depends on the number of vehicles available at one location. Payment arrangements, including the timing of any bank transfer or invoice, will be agreed when the appointment is confirmed.
7. Changes and cancellations
Please notify EVBT as soon as possible if an appointment must change. Any cancellation charge or travel-related cost will be explained and agreed before the booking is accepted.
8. Our responsibility
Nothing in these terms excludes liability where it would be unlawful to do so. Subject to that, EVBT is not responsible for decisions made solely from a test result, future battery degradation, pre-existing faults, manufacturer data, third-party diagnostic analysis, or losses that were not reasonably foreseeable when the service was agreed.
9. Consumers
If you are purchasing as a consumer, your statutory rights are not affected. Where a legal cancellation right applies, EVBT will respect it. If you ask us to perform the service during a cancellation period, we may request your express agreement before starting.
10. Contact and governing law
Questions should be sent to info@evbt.co.uk. These terms are governed by the laws of England and Wales, while consumers retain any mandatory rights applicable where they live.